PRIVACY AND DATA PROTECTION POLICY

1. Data Controller

The data controller responsible for the processing of personal data collected through this website is:

MIYAGI T-FACTORY, S.L.
María Rosa Molas, 5. 12004 Castellón
NIF: B12868451
Correo electrónico de contacto: info (arr) miyagi.es

If you have a specific email address for privacy matters, it is preferable to use it. Otherwise, a general company contact address may be used.

2. Personal Data We Process

We may process the personal data you provide through forms, information requests, purchase processes, commercial communications, franchise applications, email, telephone or other contact channels.

Depending on the circumstances, this may include:

First name and surname.
Email address.
Telephone number.
Postal address and billing information.
Information relating to orders and purchases.
Data required to respond to enquiries or requests.
Information voluntarily provided during franchise or store-opening application processes.
Basic technical data associated with the use of the website.

We will only request the data that is necessary for each specific purpose, in accordance with the principle of data minimisation.

3. Purposes for Which We Use Your Data

Your personal data may be processed for the following purposes:

Purchase and order management
To process orders, payments, deliveries, returns, incidents and after-sales service.

Handling enquiries
To respond to requests made by email, telephone, website forms or other contact methods.

Franchise and store-opening enquiries
To review information requests, assess potential store-opening projects, check territorial availability, contact interested parties and manage the process prior to a possible contractual relationship.

Commercial communications
Where there is an appropriate legal basis, we may send information relating to products, services, promotions, news or projects associated with El Señor Miyagi.

Administrative, accounting and legal management
To comply with tax, accounting, commercial and other applicable legal obligations.

Website security and operation
To ensure the proper functioning of the website, prevent fraudulent use and maintain the security of our systems.

4. Legal Basis for Processing

The processing of your personal data will depend on the specific purpose and may be based on:

The performance of a contract or the implementation of pre-contractual measures requested by you.
Compliance with legal obligations.
Your consent, where required.
The legitimate interests of MIYAGI T-FACTORY, S.L., where applicable and provided that your rights and interests do not override those interests.

Where you expressly ask us to contact you in order to assess a potential store-opening project, your data will be processed in order to manage that request and take the pre-contractual steps you have requested.

5. How Long We Keep Your Data

We will retain your personal data for as long as necessary to fulfil the purpose for which it was collected.

Where a contractual relationship exists, the data may subsequently be retained for the periods required under tax, commercial, accounting or other applicable legislation.

Data relating to enquiries or applications that do not result in a contractual relationship will only be retained for the period reasonably necessary to manage and follow up on the request, unless another lawful basis applies.

Where processing is based on your consent, we may retain the data until you withdraw that consent, without prejudice to any legal retention periods that may apply.

6. Who We May Share Your Data With

As a general rule, we will not disclose your personal data to third parties unless:

it is necessary in order to provide the service requested;
we are legally required to do so;
it is necessary for the performance of a contractual relationship;
or you have expressly authorised such disclosure.

Certain service providers acting as data processors may have access to personal data, including:

website hosting providers;
e-commerce platforms;
email service providers;
commercial management and email marketing platforms;
transport companies;
professional advisers;
technology providers.

These providers will process the data in accordance with our instructions and applicable data protection legislation.

Where any provider carries out international transfers of personal data outside the European Economic Area, the safeguards required by applicable data protection law will be implemented.

7. Commercial Communications

We may send you commercial communications where there is a lawful basis for doing so.

Where such communications are based on your consent, you may withdraw that consent at any time.

Where you receive commercial communications by email, you will be provided with a way to unsubscribe or stop receiving them.

Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.

8. Your Rights

You may exercise the following rights at any time:

Access: to know what personal data we process about you.
Rectification: to request the correction of inaccurate or incomplete data.
Erasure: to request deletion of your personal data where applicable.
Restriction: to request that processing be restricted in certain circumstances.
Objection: to object to processing where permitted by law.
Data portability: to receive your data in a structured format and request its transfer to another controller where applicable.
Withdrawal of consent: where processing is based on consent.

To exercise these rights, you may contact:

MIYAGI T-FACTORY, S.L.
María Rosa Molas, 5. 12004 Castellón
info (arr) miyagi.es

We may request additional information where necessary to verify your identity.

If you believe that the processing of your personal data infringes applicable data protection legislation, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).

9. Data Security

MIYAGI T-FACTORY, S.L. implements reasonable technical and organisational measures to protect personal data against loss, alteration, unauthorised access or improper processing.

However, no system connected to the Internet can guarantee absolute security.

10. Personal Data Provided by Third Parties

If you provide personal data relating to another person, you must ensure that you are legally entitled to do so and that the person has been informed of the essential information concerning the processing of their personal data.

11. Minors

This website is not specifically aimed at minors.

Where it is necessary to collect personal data relating to minors, the requirements established by applicable data protection legislation will apply.

12. Cookies and Similar Technologies

This website may use its own cookies and third-party cookies.

You can find detailed information about their use, purpose and settings in our Cookie Policy.

13. Changes to This Policy

We may update this Privacy Policy where necessary to reflect legal, technical or service-related changes.

The version published on this page will be the version in force at any given time.

Last updated: October 2026.